First Trust Bank to cease issuing its own banknotes

We will gradually withdraw our own banknotes from circulation and begin dispensing Bank of England banknotes through our ATM Network.

 

The decision to cease issuing our own banknotes was a commercial decision which took into account the increasing use of digital payment methods and mobile technology.

 

Our decision is solely in respect of our own banknote issuance, and we will continue to handle banknotes issued by the Bank of England and any of the other authorised note issuing banks in Northern Ireland and Scotland.

 

We remain fully committed to Northern Ireland and supporting our customers here and the wider Northern Irish economy. You can view our public announcement and frequently asked questions for further information.

What does this mean for me?

Click to expand any of the below options to find out more information.

 

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    You can continue to spend, accept and lodge First Trust Bank banknotes into your bank accounts as normal until midnight on 30th June 2022

    First Trust Bank banknotes will be accepted by retailers, high street banks and the Post Office® in the UK as normal until midnight on the 30th June 2022.


    If you’re a retailer or business owner, there will be no change in the way you or your business can use our banknotes up until midnight on 30th June 2022. They can be spent, accepted or lodged to your bank account as normal.

     

    Post Office and the Post Office logo are registered trademarks of Post Office Limited. © Post Office Limited 2009. Reproduced by kind permission of Post Office Limited. All rights reserved.

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    First Trust Bank banknotes remain legal currency until midnight on the 30th June 2022

    This means you will experience no change to how you can use First Trust Bank banknotes until after this date.

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    After 30th June 2022 any First Trust Bank branch will exchange your First Trust Bank banknotes for Bank of England banknotes, or other sterling banknotes of equivalent value, free of charge

    There is no time limit on this.

     

    Supporting documentation, including proof of identity and address, may be required. Limits may apply.

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    After 30th June 2022 any Post Office® in the UK will also exchange your First Trust Bank banknotes free of charge for 2 years

    We have also made arrangements with the Post Office® where First Trust Bank banknotes can be exchanged for sterling banknotes of equivalent value free of charge in all of their 11,500 outlets across the UK for 2 years, until 30th June 2024.

     

    Supporting documentation, including proof of identity and address may be required. Limits may apply.

     

    Post Office and the Post Office logo are registered trademarks of Post Office Limited. © Post Office Limited 2009. Reproduced by kind permission of Post Office Limited. All rights reserved.

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    Noteholders in the Republic of Ireland can exchange First Trust Bank banknotes for Bank of England banknotes free of charge at AIB* from 13th February 2019 until 30th June 2022

     

    *AIB customers holding First Trust Bank banknotes can exchange them for Bank of England banknotes at any AIB branch from 13th February 2019 until 30th June 2022.

     

    Non-AIB Customers can only exchange First Trust Bank banknotes to Bank of England banknotes in the following AIB branches from 13th February 2019 until 30th June 2022:

     

    There will be no charge for exchanging notes.

     

    Supporting documentation, including proof of identity and address, may be required. Limits may apply. 

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    Old 'Allied Irish Banks' and 'Provincial Bank of Ireland' sterling banknotes can also be exchanged at face value at a First Trust Bank branch if you still hold these

    Old sterling 'Allied Irish Banks p.l.c.', 'Allied Irish Banks Limited' and 'Provincial Bank of Ireland Limited' banknotes can also be exchanged for the equivalent face value in Bank of England banknotes, or other sterling banknotes of equivalent face value, in person at First Trust Bank branches, at no cost. There is no time limit on this.

     

    Supporting documentation, including proof of identity and address, may be required. Limits may apply.

     

    See our Banknotes section for more information on these banknotes.

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    You will begin to see First Trust Bank ATMs dispensing Bank of England banknotes

    We are gradually withdrawing our own banknotes from circulation as we make this transition, and will begin dispensing Bank of England banknotes from First Trust Bank ATMs. Some of our ATMs may continue to dispense some First Trust Bank banknotes until June 2020.

     

    After 30th June 2020, we will cease issuing First Trust Bank banknotes into circulation and we will only dispense Bank of England banknotes from our ATMs, and other sterling banknotes from our branch network.

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Futher information

If you require more detailed information or help, select one of the options below.

 

Information for Noteholders in the UK

Information for Noteholders outside the UK

Information for Retailers

Additional support for Noteholders

Frequently asked questions

Our Banknotes

Timelines & Announcements

 

How you can contact us

If you cannot find the information you require or have any further questions, you can call into your nearest First Trust Bank branch or call us on 0345 646 0203. Lines are open from 9am to 5pm Monday - Friday (except on bank holidays).

 

Alternatively you can submit your question online and we will aim come back to you within 3 working days. To submit a question, select the option below that best matches your type of query:

 

  • I am a noteholder based in the UK
  • I am a noteholder based outside the UK
  • I am a retailer
  • I am a voluntary group or relevant body
  •  

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