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    Summary of the key messages of our national awareness campaign

    • There will be no immediate change to how you use our banknotes. You can continue to accept, pay out and lodge these as normal until midnight on 30th June 2022.
    • We will begin to dispense Bank of England banknotes instead from our ATM network, and will gradually withdraw our own banknotes from circulation. This means you will see less of our banknotes in circulation as we approach the 30th June 2022.
    • After 30th June 2022 anyone who still holds these banknotes can exchange these for other sterling banknotes of equivalent face value at any First Trust Bank branch in Northern Ireland indefinitely, or any Post Office® in the UK for a further 2 years. Supporting documentation, including proof of identity and address, may be required. Limits may apply

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In addition to our national awareness campaign, we are proactively engaging with external partners and voluntary groups with whom we have established and trusted relationships.

 

Below are the voluntary groups and relevant bodies we are committed to working with to ensure we are providing the right support and advice to anyone requiring additional support through this change.

Need further help?

If you require additional help or have any further questions, you can call into your nearest First Trust Bank branch or call us on 0345 646 0203. Lines are open from 9am to 5pm Monday - Friday (except on bank holidays).

 

Alternatively you can submit your question online and we will aim to come back to you within 3 working days. To submit a question, select the option below that best matches your type of query:

 

  • I am a noteholder based in the UK
  • I am a noteholder based outside the UK
  • I am a voluntary group or relevant body
  • Related information

     

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