Help and guidance

Need some help? Browse through the list of help and guidance options below.
From downloads and service related information to tools and calculators, you should be able to access what your business needs in this section.

iBB Help Centre

iBB Help Centre

Our new iBusiness Banking Help Centre provides help and guidance on how to use the range of transactions available to you.

Product Finder

Product Finder

Use our handy Product Finder to help you find the business product you are looking for.                

Security Centre

Security Centre

We take your security seriously. Find more information about how to protect your business against the threats associated with internet fraud. 

Customer service

Customer service

Find out more information about our service commitments and how we aim to deliver the best quality of service to our customers.

Important information

Important information

Find out important information about regulation or product changes that may impact you and your banking with us.

Accessibility & Disability

Accessibility & Disability

AIB (NI) is committed to making access to our products and services easier for customers living with a disability or long term health condition.

IBOR Transition

IBOR Transition

New risk free benchmark rates are being developed.

Tools & Calculators

Cashflow Planner

Cashflow Planner

A comprehensive and structured framework for managing your cashflow.

Cashflow Planner

Savings Calculator

Savings Calculator

Calculate how to reach a savings target or how your business savings can grow.

Savings Calculator

Gearing Ratio Tool

Gearing Ratio Tool

This tool measures the level of debt and equity capital financing your business

 

Gearing Ratio Tool

Debtor Collection Period Tool

Debtor Collection Period Tool

Calculate the time it takes you to collect payment following a credit sale.

 

Debtor Collection Period Tool

Cash/Coin Requisition

Cash/Coin Requisition

Order business cash/coin to be collected and paid for at your local branch.

 

Cash/Coin Requisition

Helpful websites

Running your own business is time consuming. You’ll want up to date information at your fingertips on a wide range of business related matters. To help you we’ve provided a list of helpful resources covering a wide range of topics.

Website details

Business first http://www.businessfirstonline.co.uk
UK mentoring scheme http://www.mentorsme.co.uk
Chamber of commerce https://www.northernirelandchamber.com
Invest NI http://www.investni.com
EFG http://www.gov.uk
NI business info http://www.nibusinessinfo.co.uk
Enterprise NI http://www.enterpriseni.com
Federation of small business http://www.fsb.org.uk
Border people info http://www.borderpeople.info
Noribic http://www.noribic.com/ifactory
Intertrade Ireland http://www.intertradeireland.com

 

Forms, brochures and terms and conditions