Step 3: Assessment - assessing your financial situation
The information you provide will be used to assess your situation and explore various options that best meet the needs of both your business and the Bank. The assessment will take your full circumstances into account.
Throughout the assessment process, we will continue to work constructively with you to develop a long term solution.
Step 4: Resolution
Once a decision has been agreed with you, we will write to you outlining all, or any, revised terms and applicable fees and charges, which are available to download below.
Talk to us
Simply call 0345 6005 925† or visit your nearest branch. We’ll be happy to answer any questions you might have.
We are here to help you to discuss your financial concerns and issues. It is important to contact us as soon as possible. We will work with you to explore appropriate solutions suitable to your business and the bank.
† Lines open: 9am to 5pm Monday - Friday (except on bank holidays). Calls may be recorded. Call charges may vary - refer to your service provider.