iBusiness Banking (iBB) Security Centre
Phone Scam Warning
We are aware that fraudsters are contacting customers of First Trust Bank/AIB GB along with other banks requesting security details or asking customers to transfer money.
We would remind you that our staff will never ask for your security credentials or to transfer money.
Malware Screens on iBB
We are aware of attempted fraud on iBB; screens that look like iBB screens are being used in an attempt to trick customers into making fraudulent payments.
First Trust Bank will NEVER ask you to key codes, presented to you on a screen, in to your Digipass.
Please remain vigilant of fraudulent activity.
WARNING - ATTACKS BY ONLINE HACKERS ARE ON THE INCREASE
How do you know that you are under attack?
- Bogus iBB screens or pop up windows asking you to key details into your iBB Digipass (see the screen below)
- Your PC slows down while using iBB – particularly at logon.
- Suspicious phone calls are received purporting to be from AIB regarding iBB – asking you to create codes on your Digipass, perform test payments and/or authorise payments.
Example of a bogus iBB screen
While the screen below may look authentic, it is an example of a fraudster attempting to get security information from you to make a payment