Customer service

At First Trust Bank we are committed to delivering a friendly and professional service to all our customers. We take this commitment very seriously and constantly strive to meet our customers' expectations. Your feedback is very important in ensuring that we can properly and fully evaluate and consider how we are performing.

Our commitment to you

Find out more about our service standards and our commitment to providing you with real value and the highest standard of quality and service.

Help Centre

Visit our Help Centre to find information to assist you with your day to day transactions and queries.