You can order a card reader via the Services & Settings menu option in Online Banking. When you receive your card reader, you have to activate your card reader by pairing your debit card.
To activate your card reader select ‘Card Reader’ from the ‘Services & Settings’ drop down menu. Follow the on screen instructions and once complete your card reader will be ready for use.
Alternatively, call Phoneline Banking on 0345 793 0000†, log in and choose option zero (0) and one of our Customer Service Advisers will be happy to help you. Our advisers are available between 8am and 12am (Midnight), 7 days a week.