To check your payments choose ‘Payment History’ from the ‘Pay & Transfer’ drop down menu. This will give you a list of all transfers and bill payments you have made through Online Services. Select the ‘Details’ option to view more information on the payment including the sort code and account number the payment was sent to and the status of the payment. The receiver name field is the name you have chosen to save the payee. Select ‘Payees’ from the ‘Pay & Transfer’ drop down menu and you will see a full list of your payees.
For further assistance, please call our Phoneline Banking Service on 0345 793 0000†, log in and choose option 0 to speak to a Customer Service Adviser. Our advisers are available between 8am and 12am (Midnight), 7 days a week.