Open Banking

Open Banking is an innovative way for you to take control of your finances to meet your lifestyle needs.  Available through our online services, you can make payments directly and shop around for new products and services. Open Banking gives you financial freedom and flexibility, providing you with greater choice and control over your money and financial information, helping you manage your money more easily and efficiently.

 

We are one of nine UK Banks/Building Societies who are building a digital framework to allow organisations other than us to create new payment methods, new financial services and products and connect with our banking systems.

 

The Open Banking ecosystem will be used by Third Party Providers (known as 'TPPs'), who use Application Programming Interfaces (APIs) to access customers' accounts in order to provide account information services and/or to initiate payments. 

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    How will Open Banking help me?

    You can make payments directly from your Bank account.

    If you’re buying something online from a retailer or other provider, they may offer you the option to pay directly from your bank account using a TPP, meaning you don’t have to input your debit or credit card details.

     

    Shop around for new products and services

    Think about the last time you were shopping around for a new financial product or service.  The Open Banking system allows you to give TPPs access to view your account information to enable them to tailor a product or service to meet your needs.

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    How can I access Open Banking?

    To do this you need access to your personal or business account through our online services.

     

    Personal customers can find out more about Online Banking here and business customers can find out more about iBB (Internet Business Banking) here.

     

    How you choose to bank is personal to you. Open Banking may not be for everyone, it’s your choice to use or not.

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    Staying safe and secure

    We use high levels of industry standard security to ensure you can access your accounts with utmost confidence. Open Banking runs on robust technology using APIs, designed with your security foremost in mind.

     

    If you decide to use a TPP you will be redirected to a secure First Trust Bank website and asked to verify your identity by logging in. You will then authorise the sharing of your information with the TPP or make a payment via that TPP.  Find out more about how to stay safe with TPPs on our Security Centre.

     

    You will always be in control. You will decide which TPPs if any, can access your accounts, for how long and what they can do to meet your needs.   It is vitally important that you trust the TPP you are using.

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    Managing my Open Banking

    If you are sharing your account information with a TPP, you can manage this in the following ways.

     

    Online Banking users can do this through the 'Shared Account Management' option within Online Banking.  

     

    iBB users can do this through ‘Manage Shared Account Information'.

     

     

    Of course, you can remove a TPP's access to your account at anytime either by instructing your TPP, or alternatively through Online Banking or iBB. Information on how to do this is available on our Security Centre.

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Help and guidance

The Open Banking industry website is central portal packed full of useful, practical information which you can access for more guidance. Further information can also be obtained at FCA.

 

 

Talk to us

Online Banking users can simply call Phoneline Banking on 0345 793 0000 log in and choose option zero (0) and one of our Customer Service Advisers will be happy to help you. Our advisers are available between 8am and 12am (Midnight), 7 days a week.

 

iBB users can simply call our iBB Customer Support team on 0345 241 1871 between 8:30am and 5:30pm and one of our Customer Service Advisers will be happy to help you.

 

 Calls may be recorded. Call charges may vary - refer to your service provider.

 

 

Important Information

Personal Banking terms & conditions

Business accounts terms & conditions

Online Banking FAQ's 

iBB FAQ’S

Security Centre

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