At account opening, and during the term of your account, you can give us maturity instructions to tell us what you would like to do with your funds when the account matures.
You can choose to reinvest, withdraw some of your funds and reinvest the balance, or withdraw all of your funds and close your account.
It is very important to be aware that if you don't give us maturity instructions, your funds will be automatically reinvested for the same or a similar term at the applicable rate and you won’t be able to access your funds until the next maturity date.
We’ll send you a letter one month before your account matures to remind you what’s going to happen with your funds. If you want to give us a different maturity instruction, just contact your branch up until close of business on the Business Day before your Maturity date. You can also change your maturity instruction using our Online Banking service.
If your money is reinvested, and then you change your mind, you can cancel your account, by contacting us in writing within 14 days of the reinvestment.