Making a complaint.

If you have a complaint, please fill in the form below providing us with as much information as possible about your issue. Our aim is to get back to you within one business day.

 

For further information on our complaint handling procedures please click here.

Complaint details
Confirmation

* Mandatory field 

Your details

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Contact details

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Your complaint

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Data Protection

The information you supply through this form will be held and used by us solely for the purpose of responding to your request. For more information about how we collect personal information about you, how we use it and how you can interact with us about it, visit firsttrustbank.co.uk/data-protection

 

Special Category Personal Data

If you have included information which is considered special categories of personal data (information regarding Race, Ethnic Origin, Political Opinion, Religious or Philosophical beliefs, Trade Union Membership, Biometric or Genetic Data, Health, Sex Life or Sexual Orientation), we will need to request your consent to keep and/or use this information.

 

 

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