As has been widely reported Thomas Cook has ceased trading resulting in holidays and flights being cancelled.
- have ATOL/ABTA protection - you can contact the numbers below for further guidance:
ATOL: Telephone 0044 1753 330330 or 0044 300 3032800 or https://www.caa.co.uk/ATOL-protection/
ABTA: Telephone 020 3117 0599 or https://www.abta.com/contact-us/ask-abta
- have paid using a First Trust Bank Credit or Debit card please contact us on +44 28 9024 1822 or +44 (0)28 9023 6644
We have become aware that criminals are using the Thomas Cook collapse in an attempt to exploit and scam customers. There is an increased risk that you may receive smishing/phishing emails and/or calls from individuals purporting to be from us and/or other trusted organisations asking for your bank details. We would warn you not to respond to such requests and would remind you never to disclose your security credentials.