What happens next?
When the Paylink or SEPA Credit Transfer application form is received by us, a member of staff will check the details on the form to ensure all sections are completed fully.
The receiver account number must be in IBAN format for SEPA Credit Transfer instructions. Please refer to the below FAQ’s for further information on IBAN.
A member of staff may contact you to confirm the details of the payment.
An exchange rate may be applied to the payment. If the payment is in excess of £20,000 we will request a special exchange rate from our Treasury team. You will be advised of this rate by telephone.
You must ensure you have sufficient funds in your account to cover the payment and the charge. If there are not sufficient funds in your account the payment will not be sent.