iBusiness Banking (iBB)

iBB Security Centre

iBB News Centre

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    iBusiness Banking Bank Holiday Message

    Monday 29 August is a Bank Holiday in the UK.

     

    Please allow additional time for your payments to reach the beneficiary and ensure that your payments are submitted early to avoid any potential delays.

     

    Payment Type

    Important Information

     

    Domestic Payments

     

    Domestic Payments to other financial institutions submitted on Friday 26 August 2016 after 6pm will not be executed until Tuesday 30 August

     

     

    International Payments

     

    • Cannot be processed on  Monday 29 August 2016

     

    • The execution timeframes for International Payments submitted on Friday 26 August 2016 may be extended by one additional business day.

     

     

    Payment Files- iBP

     

    Payment files submitted for execution after the cut off time or requesting execution on Monday 29 August will not be executed until  Tuesday 30 August 2016 with the standard execution timeframes.

     

     

    Note:

    • Some banks may apply funds to the beneficiary account prior to the stated date above.
    • For iBP users please refer to the ‘message’ section within your iBB profile for more specific information.

     

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    How do I make a Shortcut to iBB using my iPad?

    To make a shortcut for iBB on your iPad, go to our website www.firsttrustbank.co.uk/ibusinessbanking


    Select the box with the ‘up’ arrow in (this can be found at the top right hand corner of your iPad). You will then be presented with a number of options. Select the ‘+’ button titled Add to Home Screen.


    You will then be presented with a shortcut to iBB, select ‘Add’ at the top right hand corner and your shortcut to iBB will be on your desktop for you to log in to iBB.

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    Email Fraud Alert

    NEW Fraudulent Screens on iBB

     

    We are aware of new fraudulent messages that are being used in an attempt to trick customers into making fraudulent payments on iBB. You may be asked to key codes provided by iBB into your Digipass.

     

    iBB will never ask you to do this.

     

    Examples of some of the fraudulent messages are:

     

    The computer you are trying to log onto has not been recognized. Changes in AIB Cookies Policy require you to confirm your identity. You can do this by using your iBusiness Banking (iBB) Digipass, or visit your local branch for assistance. Please accept our apology for any inconvenience it may cause.

     

    For more information, go to our Common Frauds and Threats page.

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iBB Documentation

Help Centre

If you have any queries on iBB or any of our services please go to our Help Centre where you will find answers to all your service queries.

 

Security or Fraud

Please note that First Trust Bank NEVER request any log in or personal details via email. If you have received an email asking for your Online Banking / iBusiness Banking details please forward the email you received to alert@aib.ie and then immediately delete the email. DO NOT click on any links in the email.

 

This email address (alert@aib.ie) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from First Trust Bank or AIB, which you believe to be bogus).


For further information regarding security and Online Banking please visit our Security Centre.