iBusiness Banking (iBB)

iBB News Centre

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    iBB Service Enhancement

    From Friday 18th November you will notice changes to your iBB Menu Tree. The Messages tab will be moved to the top of the Tree.

     

    For users with access to the Account Information tab, the Interest tab will be next on the Tree to aid quicker access to the interest information for all of your accounts.

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    Christmas and New Year payment information

    Monday 26th December, Tuesday 27th December, Wednesday 28th December 2016 & Monday 2nd January 2017 are Bank Holidays in Northern Ireland.

     

    Please allow additional time for your payments to reach the beneficiary and ensure that your payments are submitted early to avoid any potential delays.

     

    Payment Type

    Important Information

    Domestic Payments Domestic Payments to other financial institutions will continue to be submitted daily in hourly files from 7am-12pm throughout the Christmas Holidays
    International Payments

    Cannot be processed on  Monday 26th, Tuesday 27th, Wednesday 28th December 2016 & Monday 2nd January 2017

     

    The execution timeframes for International Payments submitted on Friday 23rd December 2016 & Friday 30th December may be extended by one additional business day.

    Payment Files- iBP

    Payment files submitted for execution after the cut off time or requesting execution on Monday 26th, Tuesday 27th or Wednesday 28th December will not be executed until Thursday 29 December 2016 with the standard execution timeframes applying.

     

    Payment files submitted for execution after the cut-off time on Friday 30th December or requesting execution on Monday 2nd  January will not be executed until Tuesday 3rd January 2017 with the standard execution timeframes applying.

     

     

    Note:

    • Some banks may apply funds to the beneficiary account prior to the stated date above.
    • For iBP users please refer to the ‘message’ section within your iBB profile for more specific information. 

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    Faster Payments cut off time has been extended

    We are pleased to announce that with effect from 27 October 2016 customers can make individual Faster Payments through iBB between 7:00am and 12:00am 365 days a year.

     

    Incoming Faster Payments from other financial institutions will also be received during these hours.

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    How do I make a Shortcut to iBB using my iPad?

    To make a shortcut for iBB on your iPad, go to our website www.firsttrustbank.co.uk/ibusinessbanking


    Select the box with the ‘up’ arrow in (this can be found at the top right hand corner of your iPad). You will then be presented with a number of options. Select the ‘+’ button titled Add to Home Screen.


    You will then be presented with a shortcut to iBB, select ‘Add’ at the top right hand corner and your shortcut to iBB will be on your desktop for you to log in to iBB.

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    Email Fraud Alert

    NEW Fraudulent Screens on iBB

     

    We are aware of new fraudulent messages that are being used in an attempt to trick customers into making fraudulent payments on iBB. You may be asked to key codes provided by iBB into your Digipass.

     

    iBB will never ask you to do this.

     

    Examples of some of the fraudulent messages are:

     

    The computer you are trying to log onto has not been recognized. Changes in AIB Cookies Policy require you to confirm your identity. You can do this by using your iBusiness Banking (iBB) Digipass, or visit your local branch for assistance. Please accept our apology for any inconvenience it may cause.

     

    For more information, go to our Common Frauds and Threats page.

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iBB Forms 

For all iBB related forms, please visit the Online Forms section of our Help Centre.

Help Centre

For detailed information on iBB and to find all iBB related forms, visit our Help Centre where you will also find a range of demo videos on iBB.

 

 

Security or Fraud

Please note that First Trust Bank NEVER request any log in or personal details via email. If you have received an email asking for your Online Banking / iBusiness Banking details please forward the email you received to alert@aib.ie and then immediately delete the email. DO NOT click on any links in the email.

 

This email address (alert@aib.ie) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from First Trust Bank or AIB, which you believe to be bogus).


For further information regarding security and Online Banking please visit our Security Centre.