AIB Group internal policies include a Code of Conduct which sets out the key standards for behaviour and conduct that apply to all employees. The Code includes particular requirements regarding responsibilities of management for ensuring that business and support activities are carried out to the highest standards of behaviour. The application of the Code is underpinned by policies, practices and training which seek to ensure that it is understood and that all employees act in accordance with it.
We also operate a Speak Up policy which encourages staff to raise any concerns of wrong-doing through a number of channels, both internal and external, including a confidential external help-line. Employees are assured that if they raise a concern in good faith AIB Group will not tolerate victimisation or unfair treatment of the employee as a result.
Our Diversity and Inclusion policy helps us to be the best that we can in our thinking, our decisions, and our outcomes. By respecting, developing, and harnessing the talents of all our employees, we commit to creating an inclusive and supportive organisation that treats everyone with dignity and respect. We aim to respond quickly and responsibly to any complaints of discrimination, victimisation, intimidation, harassment, bullying or misconduct.
Our Outsourcing policy sets out the actions required for the implementation and subsequent monitoring of any new Outsourcing arrangement including the renewal or the alteration to any existing Outsourcing arrangement. The policy includes the requirement for a comprehensive due diligence process prior to the execution of the contract.