What is a cookie?
Cookies are small text files that are sent to and stored on your computer, smartphone, tablet or other device for accessing the internet, whenever you visit a website or use our on-line apps.
Cookies are used to maintain the integrity of your browsing activities when you visit a website and can also be used to customise and so improve the individual user experience.
Cookies do not in any way compromise the security of your computer. You can continue to use this website with no loss of functionality if you choose to disable cookies on your computer. However, use of our Online Banking application requires cookies to be enabled in order for it to function securely and correctly.
More general information on cookies can be found on aboutcookies.org. This includes information on how to disable cookies.
To achieve this, there are different types of cookies in use. They all work in the same way, but have minor differences which are explained below.
Session cookies last only for the duration of your visit and are deleted when you close your browser. They are essential for secure user navigation through the site and enable the delivery of basic functionality.
Specifically they ensure the security and integrity of your Online Banking session, preventing fraudulent use and keeping you signed in while you move between pages and service your account.
Persistent cookies last after you have closed your browser, and allow us to remember your actions and website preferences.
AIB Group (UK) p.l.c. uses persistent cookies to analyse customer visits to our sites. These cookies help us to understand how customers arrive at and use our sites so we can improve the overall First Trust Bank online experience.
Finally, we use analytics cookies to help us make our websites even better for those who visit them regularly. This type of cookie helps us to further understand how individual visitors use our online services and allows us to improve the overall service and products offered to you.
Audits and Inspections
AIB Group (UK) p.l.c.'s security infrastructure is regularly audited by external experts.
View our Fraud Prevention information for Online Banking customers.
Note on Virus Protection
AIB Group (UK) p.l.c. recommends that all users have up to date Anti Virus and Firewall protection on your PC (personal Firewalls are available for home PCs).
First Trust Bank and Social Media
To view First Trust Bank's Social Media Privacy Statement, please click here.