This section tells you about cookies in general, how we use cookies, why we use them, and how this allows us to improve our service to you.


By using our websites and apps (through any device) you agree that this use of cookies applies to that use in addition to any other terms and conditions which may apply.

AIB Group (UK) p.l.c.'s use of cookies may be subject to change from time to time.  Any such changes will appear here and become effective immediately. Your continued use of our websites and apps is taken as meaning that you agree to any such changes.



What is a cookie?

Cookies are small text files that are sent to and stored on your computer, smartphone, tablet or other device for accessing the internet, whenever you visit a website or use our on-line apps.


Cookies are used to maintain the integrity of your browsing activities when you visit a website and can also be used to customise and so improve the individual user experience.


Cookies do not in any way compromise the security of your computer. You can continue to use this website with no loss of functionality if you choose to disable cookies on your computer. However, use of our Online Banking application requires cookies to be enabled in order for it to function securely and correctly.


More general information on cookies can be found on This includes information on how to disable cookies.



How we use Cookies.

AIB Group (UK) p.l.c. uses cookies to monitor our website traffic, to ensure better service levels and to enable us to provide you with additional features such as customised delivery of service to you.


To achieve this, there are different types of cookies in use. They all work in the same way, but have minor differences which are explained below.

Session cookies

Session cookies last only for the duration of your visit and are deleted when you close your browser. They are essential for secure user navigation through the site and enable the delivery of basic functionality.


Specifically they ensure the security and integrity of your Online Banking session, preventing fraudulent use and keeping you signed in while you move between pages and service your account.

Persistent cookies

Persistent cookies last after you have closed your browser, and allow us to remember your actions and website preferences.


AIB Group (UK) p.l.c. uses persistent cookies to analyse customer visits to our sites. These cookies help us to understand how customers arrive at and use our sites so we can improve the overall First Trust Bank online experience.


Analytics cookies

Finally, we use analytics cookies to help us make our websites even better for those who visit them regularly. This type of cookie helps us to further understand how individual visitors use our online services and allows us to improve the overall service and products offered to you.



Additional Information

AIB Group (UK) p.l.c. partners with third parties who provide services to us. You can navigate to these parties’ and other third party websites from our website. They may use cookies, and you can find out more on their website.



Audits and Inspections

AIB Group (UK) p.l.c.'s security infrastructure is regularly audited by external experts.



Important Notice

View our Fraud Prevention information for Online Banking customers.



Note on Virus Protection

AIB Group (UK) p.l.c. recommends that all users have up to date Anti Virus and Firewall protection on your PC (personal Firewalls are available for home PCs).



First Trust Bank and Social Media

To view First Trust Bank's Social Media Privacy Statement, please click here.