Additional Support for our Customers

There are those times in life when we’re less able to cope with the everyday things.

Banking is for everyone, so we want to make sure you can look after your money even during those times when you find it more difficult.

If you find it hard to get around or have an accessibility need, if you or a family member are living with Dementia or if you feel vulnerable around money, we can help.

Accessibility & Disability

Accessibility & Disability

AIB (NI) is committed to making access to our products and services easier for customers living with a disability or long term health condition.
I am... Worried about payments

I am... Worried about payments

Don’t let small problems become big problems.

Living with Long Term Illness

Living with Long Term Illness

Please have a look at the range of support services we offer.
What is Financial Abuse?

What is Domestic Abuse?

And how can we support?

Worried about Gambling harm

Worried about Gambling harm

Gambling harm can happen to anyone.  Find out how we can help.

Dormant Accounts

Supporting the needs of our customers

Dormant Accounts

External organisations

Additional Support Helpline: 0345 646 0318

Opening Hours: Monday to Friday 09:00 to 17:00 (excluding bank holidays).