‘Yes’ ‘Yep’ ‘Ye’ ‘Yeah’ will be treated as ‘Y.
‘Nope’ ‘Na’ will be treated as ‘N’.
For any other reply (for example ‘I don’t know’) within four hours, we may send another text:
First Trust Bank: Your response is unclear. Please reply “Y” if genuine, “N” if you didn’t spend GBP 000000000 at Amazon Digital.
If you respond again with an unclear response within four hours, we may send a further text:
First Trust Bank: We are unable to confirm spend on your card. We have placed a hold on your card. Please call us on the number on the back of your card.