Important information regarding cookies

First Trust Bank uses cookies to enhance your browsing experience and to create a secure and effective website. By using this site you agree that we may store and access cookies on your devices, unless you have disabled your cookies.

You can find out more here.
  • Personal banking  
  • Business banking  
  • Treasury  
  • Contact us  
    Need to talk to us?

    You can contact us in a number of ways. Fill in the enquiry form, find the relevant phone number and location, or contact us on one of our social media channels.
    Choose whatever suits you.

    Follow us on :

    • Home Enquire here
    • Home Branch locator
    • Home Contact details
    • Home Ask us on Twitter
  • Online Banking
    iBusiness Banking (iBB)
  • First Trust Bank Logo
    Return to AIB Business homepage
    • I WANT TO
    • I AM
    • OUR PRODUCTS
    • WAYS TO BANK
    • HELP & GUIDANCE
  • Online Banking iBusiness Banking (iBB)
Personal Banking - First Trust Bank > Help & guidance - First Trust Bank

FAQs

Product FAQs

Mortgages

 

Click to view our list of FAQs.

Fixed Rate Saver

 

Click to view our list of FAQs.

Credit Cards

 

Click to view our list of FAQs.

Fraud Text Alerts

 

Click to view our list of FAQs.

Verified by Visa

 

Click to view our list of FAQs.

International payments

Click to view our list of FAQs.

Mastercard SecureCode

Click to view our list of FAQs.

Apple Pay

 

Click to view our list of FAQs.

Google Pay

 

Click to view our list of FAQs.

Alerts

 

Click to view our list of FAQs.

Online Services FAQs

Online Banking Balances & Direct Debits

Click to view our list of FAQs.

Mobile Banking

 

 

Click to view our list of FAQs.

Online Banking Pay a Bill

 

Click to view our list of FAQs.

Secure Messaging

 

Click to view our list of FAQs.

Online Banking Transfer Money

 

Click to view our list of FAQs.

Technical Help and System Settings

Click to view our list of FAQs.

Card Reader and Code Card

 

Click to view our list of FAQs.

Stop paper statements & eStatements

Click to view our list of FAQs.

CONNECT WITH FIRST TRUST BANK

  • CONTACT US
  • BRANCH LOCATOR
  • PERSONAL FEES & CHARGES
  • INTEREST RATES
  • OTHER AIB SITES
  • ACCESSIBILITY & DISABILITY
  • SECURITY POLICY
  • ENVIRONMENTAL POLICY
  • COMPLIANCE WITH UK MODERN SLAVERY ACT
  • DATA PROTECTION

First Trust Bank is a trade mark of AIB Group (UK) p.l.c. (a wholly owned subsidiary of Allied Irish Banks, p.l.c.), incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

 

IMPORTANT: Before entering this site please take time to read our Site Legal Notice and Privacy Statement. By proceeding further you are deemed to have read and accepted our Site Legal Notice and Privacy Statement.

Image
Image
  • AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme,
  • Financial Ombudsman Service  and is a Registered Firm with The Lending Standards Board.