Help and guidance

Need some help?  Browse through the list of help and guidance options below.

From frequently asked questions to downloads, service related to product related information, or tools and calculators, you should be able to access what you need in this section.

Help Centre

First Trust Bank's Help Centre provides help and guidance on how to use the range of services available to you.

 

Product Finder

Use our handy Product Finder to help you find the product you are looking for.

Product FAQs

Looking for more information about our products? View our list of Frequently Asked Questions.

Important information

Find out important information about regulation or product changes that may impact you and your banking with us.

Bereavement support

The death of a family member, friend or someone close to you is an extremely difficult and distressing time. Our team are here to help.

Customer service

Find out more information about our service commitments and how we aim to deliver the best quality of service to our customers.

Tools and calculators

Forms, brochures and terms and conditions

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