Stop paper statements
With Online Banking you can choose to ‘Stop Paper Statements’ on your eligible accounts.
Just four simple steps, all you need is your Online Banking login details and your mobile phone number.
Step 1. Log into Online Banking
Step 2. Choose ‘eStatements’ from the ‘Accounts’ menu
Step 3. Select the ‘X’ beside the account you wish to stop paper statements for or select ‘Stop all paper statements’ and follow the on screen instructions.
Step 4. Input your mobile number and select confirm.
You will receive a text message each time a new eStatement is available to view simply login to Online Banking or the Mobile App.
If you change your mobile phone number make sure you keep us up to date.
Update your contact details using ‘My Details’ in Online Banking (you will need your card reader or code card to complete this process).